Privacy Policy

This privacy policy applies when you provide us with personal information and when you use our services and products.
If the delivery address or service destination is outside of Japan, the privacy policy of Global-e, a company with which we are affiliated, will apply between the Company and the customer.
For details of Global-e's privacy policy, please click here..

Business operator handling personal information: graniph inc.
https://graniph.co.jp/
Personal information protection manager: Kimio Arakawa

We will acquire personal information through legal and fair means that take into account the nature and scale of our business, and will use the information appropriately. When acquiring personal information, we will specify the purpose of use and, if necessary, obtain explicit consent before acquiring personal information.

(1) Personal information concerning customers (including users of the website and apps)

• ・Responding to, confirming, and recording inquiries, consultations, repairs, and support
• ・Providing information on products, services, campaigns, etc. by invitation, e-mail, etc.
• ・Performing payment, shipping products, and other obligations based on contracts with customers
• ・Improving and enhancing customer experience through customer centers, customer service at stores, product development, and other services Improvement and enhancement of the customer experience through digital services (websites, apps, etc.) provided by the Company
• ・To analyze customer trends, conduct market research, and implement other marketing measures
• ・Prepare data in a manner that does not identify specific individuals and utilize such data (The Company may use and provide statistical data that does not identify specific individuals to third parties without any special restrictions).
• Statistical data that does not identify specific individuals may be used with no special restrictions and may be provided to third parties.
• This includes detecting and notifying users who are violating the Terms of Use, and investigating, detecting, preventing, and responding to fraudulent activities such as unauthorized access and fraudulent use of the services.

(2) Personal Information of Applicants for Recruitment and Recruitment Activities

• ・To contact and provide information to applicants for recruitment and recruiting activities, and for other uses necessary for recruitment and recruiting activities

(3) Personal information concerning employees

• ・ Personal information concerning employees
• ・Payment of compensation (wages, bonuses, benefits, etc.) to employees, performance of personnel and labor management, and provision of benefits
• ・Health management of employees

(5) Personal information concerning shareholders

• ・To exercise rights and fulfill obligations under laws and regulations, and to manage shareholder data preparation, etc.
• ・To provide information on our services, etc.
• ・To respond to inquiries and requests, etc.
• ・To perform other administrative procedures, etc. necessary for the above

(6) Personal information concerning those who submit information or entries to the website or apps operated by the Company

• ・Use of submissions and entries to the website and apps in our advertising materials

*Publicity rights, copyrights and other intellectual property rights to the submissions and entries belong to the person who made the submission or entry, but by making the submission or entry, the person grants us the right (including the right to sublicense to third parties) to use the submission or entry worldwide free of charge and on a non-exclusive basis, and does not grant us the right to exercise the copyrights. However, by posting or submitting your work, you agree to grant (including the right to sublicense to a third party) the right to use (including reproduction, publication, transmission, distribution, transfer, loan, translation, and adaptation) your work worldwide free of charge and on a non-exclusive basis, and you agree not to exercise your moral rights of authorship against the Company.

When we outsource the handling of personal information to third parties, we will do so only to the extent necessary to achieve the purposes of use described above. In addition, when we provide personal information to a third party, we will do so only to the extent that the provider of the information has given his/her consent. In the event that the information is to be provided to a third party, the consent of the provider shall be obtained in advance. However, notwithstanding the above, personal information may be provided to a third party when (1) it is necessary for the protection of life, body, or property and it is difficult to obtain the consent of the person concerned, (2) personal information is provided in connection with the succession of business due to a merger or other reasons, or (3) when permitted by law, etc. (iii) When permitted by law or regulation.

We collect and use demographic information such as age, gender, email address, phone number, cookies*, IP address, website and app browsing information, in-store and online store purchase history, location information measured by apps, and information that can be obtained using standard Internet technologies. information, information about your device, and information that can be obtained using standard Internet technologies. Cookies are used for the following purposes

(1) Understanding the use of our services and considering service improvement
We use cookies as a reference to improve our services and to provide services that better meet the interests and needs of our customers by understanding the use of the services we provide. The information obtained from cookies is used to determine the number of users and their site usage patterns, and to create a website that matches the interests of users.

(2) Distribution of advertisements using cookies
We utilize the advertising services of ad-serving companies such as Google and Yahoo! to distribute notices (advertisements) to past visitors to this site when they visit certain pages. In doing so, we use cookies to obtain information on the history of visits to our site.

You can restrict, block or delete cookies on this site at any time by changing the settings on your browser. Settings vary from browser to browser, but can usually be changed under “Tools” or “Personal Settings” in the menu. If you disable cookies, you may not be able to use some or all of the services. In addition, if you wish to disable the delivery of advertisements via cookies from ad-serving providers, please contact the respective companies. You can also check the URLs of the main partner companies listed below.

Google
https://policies.google.com/privacy?hl=ja
Yahoo! JAPAN
https://btoptout.yahoo.co.jp/optout/index.html
Criteo
https://www.criteo.com/jp/privacy/
Meta
https://accountscenter.facebook.com/ads/
X（旧：Twitter）
https://help.x.com/ja/rules-and-policies/x-cookies-japan
LINE
https://terms.line.me/line_rules_optimize
RTB HOUSE
https://jp.rtbhouse.com/privacy/index.html
VALUE COMMERCE
https://www.valuecommerce.co.jp/privacy_policy/

A cookie is a feature that stores information about your visit to our site on your computer or other Internet-capable device, such as a smartphone or tablet. Cookies are intended to make your browsing experience easier and more pleasant, and are not intended to damage your computer.

We will take necessary and appropriate security control measures to prevent leakage, loss, or damage of personal data and to manage such data. We will also take necessary and appropriate measures to supervise our employees and contractors (including subcontractors, etc.) who handle personal data. (1) Organizational security control measures

(1) Organizational security control measures We will appoint a person responsible for the handling of human data, clarify the employees who handle human data and the scope of human data handled by such employees, appoint a person responsible for the handling of personal information, and establish a system for contacting the person responsible for handling personal information in the event that we learn of any violation of the Personal Information Protection Law or company regulations or any other indication that such a violation may have occurred. (2) Personnel safety control measures

(2) Personnel security control measures
Personnel security control measures Regular training is provided to employees on points to keep in mind regarding the handling of personal data. Confidentiality of personal data is also included in the employment regulations.

(3) Physical security control measures
Measures are in place to prevent unauthorized persons from viewing human data in relation to the handling of human data.

(4) Technical security control measures
Access control is implemented to limit the scope of persons in charge and the scope of human information databases, etc. handled. We have in place mechanisms to protect the information systems that handle personal data from unauthorized access from outside or unauthorized software.

We will promptly respond to requests for notification of purpose of use of personal information, disclosure, correction, suspension of use, deletion, etc. of personal information after confirming the identity of the individual in accordance with the prescribed procedures. If you have any questions regarding this Privacy Policy, please exercise your rights. If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the inquiry form on our website.

Please note that this policy may be changed or revised without prior notice in order to change the operation of our privacy policy or to comply with changes in the law. Please note that we may change or revise this policy without prior notice in order to change the operation of our privacy policy or to comply with changes in the law.