JPENZH-TW

About Orders

    How to order
    Please follow the steps below to place an order.

  1. 1. add products to cart
    Select the color and size
  2. 2. proceed to the purchase procedure
    Check the items in your cart and click “Proceed to Purchase Procedure.
    If you wish to use Thanks Ticket or Coupon, click “Use Thanks Ticket/Coupon” and specify the Thanks Ticket or Coupon you wish to use.
  3. 3. log in
    Enter your e-mail address and password, then click “Login”.
  4. 4. Select delivery address and payment method
    Specify delivery address, delivery date and time, and payment method.
  5. 5. confirm order details
    Confirm your order and click “Place Order”. When the order number is displayed, your order is complete, and you will receive an “Order Completion Notification E-mail”.
  6. Changing or Canceling an Order
    ・To cancel an order, please contact us via the “Contact Us”Contact Us” form.
    ・Product or size changes cannot be made after placing an order.


    Guest Purchase
    Our site offers a "Guest Purchase" option, allowing you to place an order without registering as a member.


    Important Notes:
    ・Guest purchases do not qualify for membership program benefits.
    ・My Page access is not available for guest purchases.
    ・Only the shipping address can be registered for guest purchases.
    ・If you need to specify a sender name for your order, please register as a member before placing your order.