JPENZH-TW

About Shipping

  • International Shipping

  • We use DHL for international shipments.
    ・Delivery outside DHL’s service area is not available.
    ・Due to changes in Turkish regulations on personal imports, we are currently suspending shipments to Turkey. Orders with a delivery address in Turkey cannot be accepted.

  • Shipping Notification & Delivery Time
    ・You will receive a "Shipment Notice" email in the evening on the day your order is shipped.
    ・Under normal conditions, delivery is expected within 3–4 days, or within approximately a week at the latest.

  • Customs Clearance
    ・Delivery times may vary depending on the customs clearance process in the destination country.
    ・Customs procedures differ by country, so please check with your local customs office for specific details.